Shipping & Returns

Shipping - UK & N Ireland

All UK destination orders are despatched via Parcelforce or equivelant.

A standard UK & N Ireland delivery charge is £13.50 Inc. VAT

For UK & N.Ireland orders OVER £99.99 Inc. VAT, delivery is FREE

We aim to despatch all orders within two working days. (Working days are Monday to Friday).

We do not offer AM or Saturday delivery options.

Shipping - USA

All USA destination orders are despatched via Parcelforce or equivelant.

A standard (5 day service) delivery charge is £30.00

We aim to despatch all orders within two working days. (Working days are Monday to Friday).

Shipping - Australia

All Australia destination orders are despatched via Parcelforce or equivelant.

A standard (5 day service) delivery charge is £45.00

We aim to despatch all orders within two working days. (Working days are Monday to Friday).

Shipping - Hong Kong

All Hong Kong destination orders are despatched via Parcelforce or equivelant.

A standard (5 day service) delivery charge is £60.00

We aim to despatch all orders within two working days. (Working days are Monday to Friday).

Shipping - Singapore

All Singapore destination orders are despatched via Parcelforce or equivelant.

A standard (5 day service) delivery charge is £45.00

We aim to despatch all orders within two working days. (Working days are Monday to Friday).

 

Shipping - EUROPEAN UNION (EU)

WE DO NOT CURRENTLY SEND TO THE EU

 

Shipping - REST OF THE WORLD

WE DO NOT CURRENTLY SEND TO THE REST OF THE WORLD

 

 

Returns & Refunds

As a consumer you have the right to cancel your order within seven days of placing the order or within seven days of receiving the goods, whichever is the longer. If for some reason you do cancel your order within the time scale stated , you will be entitled to have your payment returned.

If for any reason you need to return your purchase, please send us an email quoting your name, address and telephone number, delivery/invoice receipt number and a reason for the return and we will issue you with a GRN (Goods Return Number) and further instructions.

If you need help with a technical matter with the product(s) then please email us with the full details including your telephone number, so we can assist you promptly.

Email  solutions@gatecontrolgear.com